Hine Mansion Bed & Breakfast Logo
stay@hinesmansion.com
(801) 374-8400

Policies


The Hines Mansion, a privately owned Inn,  strives provides a safe, pleasant and quiet environment for all registered guests.  We ask that all guests be considerate of others, so everyone will enjoy a pleasant stay. 
Policies at Hines Mansion in Provo, UT

Room Reservation

A credit card or cash deposit is necessary to reserve a room. Room payment is collected upon arrival and check-in. Our rooms accommodate two persons each. We love kids, but WE CANNOT ACCOMMODATE CHILDREN UNDER THE AGE OF TWELVE WITHOUT EXPRESS PERMISSION OF THE MANAGERS/OWNERS. This is due to the nature of the inn and is necessary to ensure a pleasant stay for all. 

Policies at Hines Mansion in Provo, UT

Check-In

CHECK-IN is between 4:00 P.M. and 6:00 P.M.
LATE CHECK-IN - If you will be arriving after 6:00 P.M., please call on the day of your reservation and arrange for after hours entry. Our doors are locked at 6:00 P.M.
CHECK-OUT is 11:00 A.M.

Policies at Hines Mansion in Provo, UT

Cancellations

Seven days notice, or fourteen days for holidays and special events, is required for cancellation to avoid a cancellation charge. The cancellation charge is fifty percent of the full reservation.

Cancellation within 24 hours of the 4:00 p.m. check-in time for your reservation or no shows, will result in full charges including tax.

Policies at Hines Mansion in Provo, UT

Service Charges

Guests are asked to provide prompt notice to staff of any accident resulting in fabric stains, glass breakage, or other damage to help minimize any cleaning, replacement, or related charges. Where necessary, cleaning or replacement charges will be collected for cleaning or damage beyond normal and regular facilities use, and for replacing missing items. If you bring food into your room, we ask that you eat at the provided table and chairs, rather than the bed. This will help avoid a possible cleaning charge.

Policies at HInes Mansion in Provo, UT

No Smoking, Candles, or Open Flames

There is to be no smoking of any kind within or immediately adjacent to the Mansion, in accordance with Utah State law. Due to insurance limits and local fire codes; candles, incense, open flame, or similar products may not be used on Mansion property. A $200 service fee will be charged for not adhering to these policies.

Hines Mansion Bed and Breakfast
383 West 100 South
Provo, UT 84601
(801) 374-8400